Meridian Real Estates
At Meridian Real Estates, we are committed to respecting your privacy and protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact our team, request a consultation or enquire about our property consultancy services.
We aim to handle personal information responsibly, transparently and in accordance with applicable UK data protection legislation.
1. About Meridian Real Estates
Meridian Real Estates is a UK-based property consultancy specialising in property guidance, real estate opportunities and market insights across Saudi Arabia, including Makkah and Madinah, and the wider Gulf Cooperation Council (GCC) region.
For the personal information we collect and determine how to use, Meridian Real Estates acts as the data controller.
Website: www.meridianrealestates.com
Email: info@meridianrealestates.com
Address: Unit 2, 4 Raven Road, London E18 1HB, United Kingdom.
2. Information We Collect
Depending on how you interact with our website and services, we may collect the following categories of personal information:
Personal and Contact Information
- Full name
- Email address
- Telephone number
- Country of residence
- Information provided through contact or consultation forms
Property Enquiry Information
- Preferred property locations
- Property requirements and preferences
- Intended purchase or investment objectives
- Approximate property budgets, where voluntarily provided
- Other information relevant to your enquiry
Website and Technical Information
- Internet Protocol (IP) address
- Browser and device information
- Website usage and navigation information
- Cookie preferences
- Technical information used to maintain website security and performance
We aim to collect only the information reasonably necessary to respond to enquiries, provide our services and operate our website.
3. How We Use Your Information
We use personal information for legitimate business purposes, including:
- Responding to enquiries and consultation requests.
- Providing information about property markets and consultancy services.
- Understanding individual property requirements and preferences.
- Arranging consultations and maintaining relevant correspondence.
- Facilitating introductions to appropriate property professionals where required.
- Sending property insights, market updates and newsletters where permitted.
- Improving website functionality, performance and user experience.
- Maintaining website security and preventing misuse.
- Complying with applicable legal and regulatory obligations.
We do not use personal information for purposes incompatible with those described in this Privacy Policy without an appropriate legal basis.
4. Legal Basis for Processing Personal Information
Under the UK General Data Protection Regulation (UK GDPR), we must have an appropriate lawful basis for processing personal information.
Depending on the circumstances, these may include:
Consent: Where you have given permission to receive email newsletters or certain marketing communications, or to use non-essential cookies.
Contractual Necessity: Where processing is necessary to respond to requests made before entering into an agreement or to provide agreed consultancy services.
Legitimate Interests: Where necessary to respond to general business enquiries, maintain relevant business communications, protect our website or improve our services, provided these interests are not overridden by your rights and freedoms.
Legal Obligations: Where we are required to retain or disclose certain information to comply with applicable laws.
We assess the appropriate lawful basis according to the specific purpose for which information is processed.
5. Property Consultations and Enquiries
When you contact Meridian Real Estates regarding property ownership, investment opportunities or consultancy services, we use the information you provide to understand your requirements and respond appropriately.
This may involve discussing property markets, preferred locations, purchasing considerations and relevant professional services.
Information collected during consultations is used to support your enquiry and any services subsequently agreed.
Where additional information is required for a particular service, we will explain its purpose and how it will be handled.
6. Sharing Information with Third Parties
We do not sell personal information to third parties.
Where necessary for our business operations or to assist with your enquiry, personal information may be shared with appropriate service providers or professional partners.
These may include:
- Website hosting and technical service providers.
- Email, communication and customer relationship management providers.
- Property developers and authorised real estate professionals.
- Independent legal, financial or property specialists.
- Professional advisers and regulatory authorities where required by law.
Where an introduction to an independent property professional is appropriate, we will explain the intended sharing and ensure there is a suitable lawful basis.
Third-party providers are responsible for handling information in accordance with their applicable data protection obligations.
7. International Data Transfers
As Meridian Real Estates specialises in overseas property markets, certain enquiries or consultancy services may involve communications with professional partners outside the United Kingdom.
Where personal information is transferred internationally, we will take steps to ensure the transfer complies with applicable UK data protection requirements.
Depending on the destination and circumstances, this may involve an applicable UK adequacy regulation, approved contractual safeguards or another lawful transfer mechanism.
We will provide further information about relevant international transfers and safeguards upon request.
8. Marketing Communications and Newsletters
Visitors may have the opportunity to subscribe to property insights, market updates, new development information and other communications from Meridian Real Estates.
Where consent is required, marketing emails will only be sent after you have provided the appropriate permission.
You may withdraw your consent or unsubscribe from marketing communications at any time using the unsubscribe facility provided or by contacting us directly.
Withdrawing marketing consent will not affect essential communications relating to an existing enquiry or agreed service where another lawful basis applies.
9. Cookies and Website Technologies
Our website uses cookies and similar technologies to support website functionality, maintain security and, where applicable, understand how visitors interact with our content.
Cookies may include:
Essential Cookies: Necessary for basic website functionality, security and the operation of certain features.
Analytics Cookies: Used, where enabled, to understand website traffic and improve the visitor experience.
Functional Cookies: Used, where applicable, to remember preferences and support enhanced website functionality.
Marketing Cookies: Used, where enabled and appropriately authorised, to support relevant advertising or marketing activities.
Where required by law, we will request your consent before placing non-essential cookies or using similar technologies.
You can manage your preferences through the cookie controls available on our website, where provided, and through your browser settings.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
These measures may include secure website connections, controlled access to information, appropriate account security and the use of reputable technology providers.
Although we take reasonable precautions, no internet-based system can be guaranteed to be completely secure.
We continually aim to maintain appropriate safeguards in line with our business activities and the information we process.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, providing services and complying with applicable legal obligations.
Retention periods depend on the nature of the information and the relevant business or legal requirements.
For example, general enquiries that do not lead to a continuing business relationship will be reviewed and deleted when no longer required, while records relating to agreed services may need to be retained for longer periods.
Newsletter subscription information is retained while your subscription remains active or until it is otherwise no longer required, subject to any necessary suppression records.
We periodically review retained information and securely delete or anonymise records when appropriate.
12. Your Data Protection Rights
Under applicable UK data protection legislation, you may have the right to:
- Request access to personal information held about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information in certain circumstances.
- Request restrictions on how your information is processed.
- Object to certain processing activities, including direct marketing.
- Request the transfer of eligible personal information.
- Withdraw consent where processing is based on consent.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, please contact us using the details provided below.
We will respond to valid requests in accordance with applicable data protection legislation.
13. Third-Party Websites
Our website may contain links to third-party websites, property developers, professional organisations or external information resources.
These websites operate independently and may have their own privacy policies and data protection practices.
Meridian Real Estates is not responsible for the privacy practices of external websites.
We encourage visitors to review the relevant privacy information before submitting personal information to third parties.
14. Children’s Privacy
Our website and consultancy services are intended primarily for adults interested in property ownership, real estate opportunities and related professional guidance.
We do not intentionally collect personal information from children through our consultancy enquiry services.
If we become aware that personal information has been collected from a child without an appropriate lawful basis, we will take suitable steps to address the matter.
15. Automated Decision-Making
Meridian Real Estates does not intend to make decisions producing legal or similarly significant effects on individuals solely through automated processing in connection with its general website enquiries and consultancy services.
Should our practices change, we will provide the relevant information and safeguards required by applicable law.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business operations, technology or applicable legal requirements.
Any revised version will be published on this page with an updated revision date.
We encourage visitors to review this Privacy Policy occasionally to remain informed about how personal information is handled.
17. Contact Us
If you have any questions about this Privacy Policy, the handling of your personal information or your data protection rights, please contact us.
Meridian Real Estates
Unit 2, 4 Raven Road
London E18 1HB
United Kingdom
Email: info@meridianrealestates.com
Telephone: +44 20 3887 0364
Website: www.meridianrealestates.com
18. Complaints and Regulatory Information
If you have concerns about how we handle your personal information, we encourage you to contact Meridian Real Estates so that we can investigate and respond.
You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
Last Updated: 21 October 2026
Meridian Real Estates — Specialist Property Guidance in Makkah, Madinah & the GCC.